Customer Care Executive (front line support OR back office)

Apply Now

Kraków, Polska

Job Type

Full Time

About the Role

Requirements

• Basic understanding of Banking

• Excellent writing skills, customer orientation and ability to adapt/respond to different types of customer queries, Probing (Issue Identification)

• Ability to multitask, prioritize and manage time effectively

• Flexible to work on Saturday & in rotational shifts - Any 8 hours shift b/w 8:00 am – 8:00 pm.

• Customer Service Skills

• Written and Verbal Communications

• Issue Resolution and Escalation Management

• Problem Solving

• Self-Management & Decision-Making

• Multi-Tasking / Time Management

• Applies detailed knowledge and skills to complex (or new) work situations in multiple settings.

• Can assist other team members with questions and problems related to this skill

• Proactive with a strong ethic and eagerness to ‘go the extra mile’

• Adaptable to learn new processes, concepts and skills

• Ability to work in a fast-paced deadline driven environment


Language skills



• English plus Polish

Customer Care Executive

About the Company

This is placeholder text. To change this content, double-click on the element and click Change Content. Want to view and manage all your collections? Click on the Content Manager button in the Add panel on the left. Here, you can make changes to your content, add new fields, create dynamic pages and more. You can create as many collections as you need.

Your collection is already set up for you with fields and content. Add your own, or import content from a CSV file. Add fields for any type of content you want to display, such as rich text, images, videos and more. You can also collect and store information from your site visitors using input elements like custom forms and fields.

Be sure to click Sync after making changes in a collection, so visitors can see your newest content on your live site. Preview your site to check that all your elements are displaying content from the right collection fields.

Apply Now